Shipping birds is a fairly complex process. Our first concern is the safety and well being of the birds. Secondly, we must meet with various regulations set by states and national governments for the importation of poultry. Finally, we must work within the practical and regulatory restrictions of the US Postal Service for the carrying of this special type of package.
Because of these factors, we do not export birds, chicks or eggs outside of the United States.
We are not currently able to ship birds chick and eggs to Hawaii.
Due to concerns over Virulent Newcastle Disease, eggs, birds and chicks are not allowed in parts of California (between zip-codes 90000-93599).
Shipments to Alaska may be available, based on Zip code, please call us at 1-800-720-1134 to determine whether we can ship to your Alaska address.
Generally we can ship birds within the United States. In a few rare occasions, state regulations restrict what we can ship to a specific state. We try to note this wherever possible, but unlisted restrictions may occur. We will inform you if this is the case.
Extreme weather can temporarily limit our ability to ship birds. We will not knowingly ship birds when they will be exposed to extreme heat or cold. We will also arrange our shipping schedule to avoid delays caused by weekends and holidays.
We will always ship out healthy day old stock via Priority Mail. They will arrive in a specially designed box. It is the responsibility of the post office or airlines to assure safe delivery. Although rare loses during shipment can happen(This is why we guarantee live birds). Be sure to call or email us within 48 hours of shipment to notify us of any loses during transit. This way we can be sure to refund the loss or reship the birds.
Be sure to visit our page titled “Caring For Your New Birds” or read the shipment insert for tips and suggestions for proper care of your chicks on arrival.
Shipping Adult Stock
Now it is possible to have mature birds shipped direct to your hometown post office via EXPRESS MAIL service. The result is more convenience for you. (No more trips to the airport.) And, lower shipping charges. However, not all birds can be shipped via Express Mail, because there are not approved shipping containers for all birds. Call for shipping and handling charges. Large fowl and Bantams are available in pairs.Availability of all adult livestock can vary with season. Extreme temperatures can also affect our ability to ship birds to you.
We appreciate the service of the US Postal Service and the airlines to provide a way to ship baby poultry to your post office. Help make sure this works smoothly by providing us with a working telephone number for the mailing label. We guarantee live arrival of baby poultry.
Notify us within 48 hrs. of arrival of any birds that may have died. Please report to us the number of live birds and the number of dead birds. We will, at our discretion, refund or replace the purchase price of the dead birds, counting in any extra chicks received.
For bird shipments that are insured, pea chicks, specialty quail and others, you must file a claim with the post office, using postal claim 1000. If you have a loss be sure to contact us within the 48 hrs. of arrival as we will need to provide you with the Express Mail receipt and a sales invoice for you to submit with your postal claim.
After business hours you can leave a message on 1-800-720-1134 or notify us via email at [email protected]. Please be sure to leave your name, address and phone number and order # from your invoice.
We are pleased to be able to offer hatching eggs for our customers who desire to hatch their own chicks. The eggs all come from fertile matings. We pack them carefully and ship them via Priority Mail. Shipping is included in the price of all eggs listed.
We can offer no guarantee on hatching eggs. While they frequently do well, we have no control over the handling of eggs once they leave Stromberg’s.
Please Let us know if your order is for a 4H project. Some papers may be required for birds exhibited at fairs.